JAEN

Troubleshooting flow

No network connectivity

4 steps · Windows · 4 commands

1

Check external reachability first

ping <target>

SafeBasic reachability test

How to tellUse 8.8.8.8 to rule out DNS

ping details →
2

Confirm IP/DNS are assigned

ipconfig /all

SafeShow/refresh IP configuration

How to tell169.254.x means DHCP failed

ipconfig details →
3

Verify name resolution

nslookup <name>

SafeCheck DNS resolution

How to tellIf IP works but names don't, it's DNS

nslookup details →
4

Trace where it breaks

tracert <target>

SafeTrace route hop by hop

How to tellLocalize to LAN/ISP/remote

tracert details →

Commands used here

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