JAEN

Troubleshooting flow

No network connectivity

4 steps · Windows · 4 commands

1

Check external reachability first

ping <target>

SafeBasic reachability test

How to tellUse 8.8.8.8 to rule out DNS

ping details →
2

Confirm IP/DNS are assigned

ipconfig /all

SafeShow/refresh IP configuration

How to tell169.254.x means DHCP failed

ipconfig details →
3

Verify name resolution

nslookup <name>

SafeCheck DNS resolution

How to tellIf IP works but names don't, it's DNS

nslookup details →
4

Trace where it breaks

tracert <target>

SafeTrace route hop by hop

How to tellLocalize to LAN/ISP/remote

tracert details →

Commands used here

Next time this happens, this page will not load

When the network is down, the web is out of reach. The app keeps the flows and every command on your device. Free to install, no ads.

Get it free on the App Store